Frequently asked questions

Can you see it under clothes?

Barely. The belt is slim and flat, fastens at the waist with a velcro strap and has no trailing cables, so you can wear it under a jumper or a hoodie without anyone noticing. That is exactly what it was made for: wearing it at work, in class or while you get on with things at home, not just lying in bed.

How long does the battery last? Does it need cables?

It is completely cordless: the battery sits inside the belt, so there is nothing trailing while you wear it. How long it lasts depends on the heat level and massage mode you choose, and the display shows you how much is left. It recharges with an ordinary USB-C cable, the same kind your phone uses.

Does it get too hot? Is it safe to wear for a while?

No. It has three factory-set heat levels — 50, 55 and 60 °C — and it cannot go above that. That is the same range as a hot water bottle or an electric blanket, applied over clothing or directly on the skin. If the highest setting feels like too much, drop to the first one and you can keep it on for as long as you like.

What if it does not work for me?

You have 30 days from the day it arrives to send it back. Try it through your next period, take your time, and if it is not what you hoped for just email us and we will refund you. No explanation needed.